Bolna AI
Voice AI to enable India's next billion
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https://www.youtube.com/watch?v=Lq9ouROmRHA
The Problem
In India, phone calls remain the backbone of how businesses operate - from banks chasing loan repayments, to edtech companies qualifying leads, to e-commerce brands confirming deliveries. Millions of such calls happen every day. But the system is broken:
- 20+ Languages, 200+ Accents/Dialects: Building a team that can handle all is impossible. Calls often switch mid-conversation (Hindi → Hinglish → Gujarati), and only a natural, adaptive AI can follow along and give a personalised experience to each caller.
- Context-Dependent Requirements: A delivery driver in Bangalore needs a low-latency, Kannada-capable model with high noise cancellation. A recruitment call to an engineer requires a slower but higher-quality reasoning model. There is no “one model to rule them all,” and integrating and managing 100s of models at scale is an unwanted hassle for businesses.
- Cost Efficiency at Scale: In India, every rupee matters. Voice AI must be engineered for efficiency - pre-recorded messages for common utterances, smaller vertical-focused models, and intelligent routing to minimize token usage.
The Solution
Bolna is a Voice AI Platform purpose-built for India’s scale, linguistic complexity, and cost sensitivity. We enable enterprises to go live with thousands of concurrent calls in days, not months.
- Enterprise-grade performance: Sub-500ms latency, interruption handling, multi-language (10+) and accent (50+) adaptation, fluent in natural multi-language conversations (Hinglish, English + Tamil etc.)
- India-specific routing: Bolna automatically picks the optimal model blend for the context, regardless of language, region, or use case.
- Cost-efficiency engine: Calls are optimized with pre-recorded inserts, cheaper small models where possible, and routing logic that prioritizes ROI without sacrificing experience.
- Complete control: Enterprises define workflows, tone, and intelligence. Bolna handles everything behind the scenes.
Today, Bolna powers 500K+ minutes of calls every month across BFSI, e-commerce, and recruitment. Customers achieve higher pickup rates, lower costs, and faster deployments than with any alternative.
For Indian enterprises, Bolna is not just automation, it is the fastest path to scaling voice operations profitably.
